Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use our services.
Last updated: December 2024
Effective Date: January 1, 2025
Introduction & Our Commitment
At uxmode Ltd, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and protection of your data when you interact with our website, services, and digital platforms.
We believe in transparency and want you to understand exactly how your information is handled. Our approach to privacy is built on the principles of data minimization, user consent, and strict security protocols.
Our Privacy Principles
- • Minimal data collection - only what's necessary
- • Clear consent for all data processing
- • Transparent data usage practices
- • Strong security measures
Information We Collect
We collect information to provide better services to our users. The information we collect falls into several categories, each with specific purposes and legal bases.
Personal Information
- • Name and contact details
- • Email addresses
- • Phone numbers
- • Company information
- • Professional profiles
Usage Data
- • Website interactions
- • Page views and navigation
- • Time spent on pages
- • Click patterns
- • Device information
Technical Data
- • IP addresses
- • Browser information
- • Operating system details
- • Screen resolution
- • Referrer URLs
How We Collect Information
Direct Collection
We collect information you provide directly to us through:
- • Contact forms and inquiries
- • Newsletter subscriptions
- • Service requests
- • User account creation
Automatic Collection
Information collected automatically includes:
- • Cookies and tracking technologies
- • Server logs and analytics
- • Device fingerprinting
- • Third-party integrations
How We Use Your Information
We use your personal information to provide, maintain, and improve our services. Our data usage practices are designed to enhance your experience while respecting your privacy.
Service Provision
Deliver UX/UI design services, consultations, and project management to our clients and users.
Communication
Respond to inquiries, provide customer support, and send important updates about our services.
Personalization
Customize content, recommendations, and user experience based on your preferences and behavior.
Analytics & Improvement
Analyze usage patterns to improve our website, services, and overall user experience.
Legal Compliance
Meet legal obligations, protect our rights, and ensure compliance with applicable regulations.
Information Sharing & Disclosure
We understand the importance of keeping your personal information secure and private. We do not sell, rent, or trade your personal information to third parties.
We DO Share With:
Service Providers
Trusted partners who help us operate our business (hosting, analytics, payment processing)
Legal Authorities
When required by law or to protect our rights and safety
Business Transfers
In case of merger, acquisition, or sale of assets
We DO NOT Share With:
Third-Party Marketers
We never sell your personal information for marketing purposes
Data Brokers
We don't engage with data brokers or information resellers
Unrelated Parties
Personal information is only shared for legitimate business purposes
Third-Party Service Integrations
We use carefully selected third-party services to enhance our functionality:
Analytics
Google Analytics for website performance
Email Services
Professional email delivery platforms
Hosting
Secure cloud hosting providers
Design Tools
Collaboration platforms for projects
Data Security & Protection
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Encryption
All data is encrypted both in transit and at rest using industry-standard protocols (SSL/TLS, AES-256)
Access Controls
Strict access controls and authentication requirements for all team members and systems
Regular Audits
Continuous monitoring and regular security audits to identify and address potential vulnerabilities
Staff Training
Regular security awareness training for all team members handling personal data
Security Measures We Implement
SSL Certificates
All website traffic is encrypted with SSL certificates
Firewall Protection
Advanced firewall systems protect our servers and data
Security Monitoring
24/7 monitoring for suspicious activities and threats
Your Rights & Choices
We believe you should have control over your personal information. Here are the rights you have regarding your data and how to exercise them.
Right to Access
You have the right to request a copy of the personal information we hold about you.
How to exercise: Contact us at [email protected] with your request
Right to Rectification
You can request correction of any inaccurate or incomplete personal information.
How to exercise: Update your information through your account settings or contact us
Right to Erasure
You can request deletion of your personal information under certain circumstances.
How to exercise: Contact us with your deletion request. Note: Some data may be retained for legal obligations
Right to Portability
You have the right to receive your personal information in a structured, machine-readable format.
How to exercise: Contact us to request a data export in standard formats
Right to Object
You can object to the processing of your personal information for specific purposes.
How to exercise: Contact us to opt-out of specific data processing activities
Right to Restrict
You can request limitation of processing your personal information in certain circumstances.
How to exercise: Contact us to request processing restrictions
Additional Rights & Considerations
Withdrawal of Consent
If you have given consent for data processing, you can withdraw it at any time. Withdrawal will not affect the lawfulness of processing based on consent before withdrawal.
Complaints
If you believe your rights have been violated, you have the right to lodge a complaint with supervisory authorities.
Response Times
We aim to respond to all data protection requests within 30 days. Complex requests may take up to 90 days, in which case we'll keep you informed.
Verification
For security reasons, we may need to verify your identity before processing certain requests. This helps protect your data from unauthorized access.
Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content.
Essential Cookies
Required for basic website functionality, security, and user authentication. These cannot be disabled.
Analytics Cookies
Help us understand how visitors interact with our website by collecting anonymous usage data.
Functional Cookies
Enable enhanced functionality and personalization, such as remembering your preferences.
Marketing Cookies
Used to deliver relevant advertisements and measure advertising campaign effectiveness.
Managing Your Cookie Preferences
Browser Settings
You can control cookies through your browser settings. Most browsers allow you to:
- • View what cookies are stored
- • Delete existing cookies
- • Block cookies from specific sites
- • Block all cookies (may affect functionality)
Our Cookie Banner
When you first visit our site, you'll see a cookie banner that allows you to:
- • Accept all cookies
- • Reject non-essential cookies
- • Customize cookie preferences
- • View detailed cookie information
Cookie Retention
Different types of cookies are stored for different periods:
Session Cookies: Deleted when you close your browser
Persistent Cookies: Remain on your device for a specified period or until deleted
Essential Cookies: Typically kept for session duration
Analytics/Marketing Cookies: Usually stored for 13-24 months
Contact Us
If you have any questions about this Privacy Policy or our data practices, please don't hesitate to contact us. We're here to help and address any concerns you may have.
Get in Touch
Address
15 Shoreditch High Street
London E1 6PX
United Kingdom
Phone
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM (GMT)
Weekend: Closed
Data Protection Officer
For specific privacy-related inquiries, you can also contact our Data Protection Officer directly.
What We Can Help With
- • Data access and portability requests
- • Correction or deletion of personal data
- • Consent management and withdrawal
- • Privacy policy clarifications
- • Data breach notifications
- • Cookie and tracking concerns
Response Time
We aim to respond to all privacy-related inquiries within 48 hours during business days. For complex requests, we may require up to 30 days for a comprehensive response.
Policy Updates & Changes
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
Notification of Changes
We will notify you of any material changes to this Privacy Policy by posting the updated policy on our website and updating the "Last updated" date.
Significant Changes
For significant changes that affect your rights or obligations, we will provide additional notice via email or prominent website notice.
Continued Use
Your continued use of our services after any changes indicates acceptance of the updated Privacy Policy.
Stay Informed
We recommend reviewing this Privacy Policy periodically to stay informed about how we protect your information.
Archive & Version Control
Current Version
ActiveEffective Date: January 1, 2025
Last Updated: December 2024
Recent Changes
- • Enhanced cookie policy transparency
- • Updated data retention periods
- • Added new user rights procedures
- • Improved security measure descriptions
Need Previous Versions?
If you need access to previous versions of our Privacy Policy for legal or compliance purposes, please contact us.
Request Archive AccessLegal Framework & Compliance
Our privacy practices are designed to comply with applicable data protection laws and regulations across the jurisdictions in which we operate.
GDPR Compliance
Full compliance with the European General Data Protection Regulation, ensuring robust protection for EU residents.
UK Data Protection Act
Adherence to UK data protection laws and standards, including the UK GDPR and Data Protection Act 2018.
International Standards
Implementation of ISO 27001 information security standards and other international privacy frameworks.
Data Processing Legal Bases
Consent
When you explicitly agree to data processing for specific purposes, such as marketing communications or newsletter subscriptions.
Contract
When processing is necessary for performance of a contract or to take steps at your request before entering into a contract.
Legal Obligation
When processing is necessary for compliance with a legal obligation, such as tax reporting or regulatory requirements.
Legitimate Interests
When processing is necessary for our legitimate interests, such as service improvement and security, balanced against your rights.
Vital Interests
When processing is necessary to protect your vital interests or those of another person, such in emergency situations.
Public Task
When processing is necessary for the performance of a task carried out in the public interest or official functions.